Privacy Policy

Your privacy matters to us. This policy explains exactly what data tk788 collects, why we collect it, and how we keep it secure for every player in Bangladesh.

🔐 Effective Date: 1 January 2026

Your Privacy at a Glance

tk788 is committed to handling your personal information with respect, transparency, and care. This Privacy Policy describes in full how we collect, use, store, and share data about you when you use the tk788 platform — including the website, account services, payment processing, and any communications between you and our support team.

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SSL Encryption

All data in transit is protected by industry-standard SSL encryption.

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No Data Selling

We never sell your personal data to third-party advertisers or data brokers.

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Right to Edit

You may update or correct your personal information at any time via your account settings.

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Right to Delete

You may request deletion of your account and personal data, subject to legal retention obligations.

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Cookie Control

We use cookies to improve your experience. Essential cookies cannot be disabled; others are optional.

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Privacy queries are handled by our support team at [email protected] within 24 hours.

Information We Collect

When you register, use, or otherwise interact with the tk788 platform, we collect the following categories of personal information:

Identity and contact data: your full name, date of birth, email address, and mobile phone number provided during account registration.
Verification data: copies of government-issued identity documents (such as a national ID card or passport) submitted during the KYC verification process.
Financial data: deposit and withdrawal transaction records, payment method references (such as a bKash or Nagad account number), and account balance history. We do not store full card numbers or mobile banking PINs.
Usage and activity data: gaming history, betting records, session timestamps, platform features accessed, and preferences set within your account.
Technical data: IP address, device type, operating system, browser type and version, and general geographic location derived from your IP address at the time of login.

We collect only the information that is necessary to provide the platform's services, comply with applicable regulations, and keep the platform safe for all users. We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, or health data.

How We Use Your Information

tk788 uses the personal data we hold about you only for clearly defined, legitimate purposes. Specifically, your data is used to:

Create and manage your tk788 account, including verifying your identity and confirming your eligibility to access the platform.
Process deposits, withdrawals, and all financial transactions on your account, and to prevent and detect fraudulent or money-laundering activity.
Personalise your platform experience, including surfacing relevant game recommendations, promotions, and account notifications based on your activity and preferences.
Communicate with you about your account, including responding to support requests, sending transaction confirmations, and notifying you of policy changes or platform updates.
Monitor platform usage patterns to identify responsible gaming concerns, including potential problem gambling behaviour, and to make self-exclusion and limit-setting tools available.
Comply with all applicable legal, regulatory, and anti-money-laundering obligations, including retaining transaction records for the periods required by law.

Legal Basis for Processing

tk788 processes your personal data only where there is a valid legal basis for doing so. The legal bases we rely on are:

Contractual necessity: processing required to deliver the services you requested when creating your tk788 account, including account management, game access, and payment processing.
Legal obligation: processing required to comply with financial crime regulations, KYC obligations, and other applicable legal requirements that tk788 must fulfil as a platform operator.
Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and general service improvement, where these interests are not overridden by your data protection rights.
Consent: where we send you direct marketing communications (such as promotional email notifications about bonus offers), we will do so only where you have provided explicit consent, and you may withdraw that consent at any time by contacting our support team.

Sharing Your Information

tk788 does not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited circumstances:

Payment processors: we share transaction data with our approved payment partners (including bKash, Nagad, and Rocket) solely to facilitate deposits, withdrawals, and fraud screening on your account. These partners are contractually bound to use your data only for the purpose of processing your transactions.
Technology and service providers: we may share limited technical data with trusted third-party service providers who assist us in operating the platform (such as hosting infrastructure, analytics, or customer support tools). All such providers are bound by strict data processing agreements.
Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, or where disclosure is necessary to prevent or detect a serious crime.
Business transfers: in the event that tk788 undergoes a corporate restructure, merger, or acquisition, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

We will never share your personal data with third-party advertisers, data brokers, or marketing agencies. Your information is not a product that tk788 monetises through resale.

Payment Data and Financial Security

All payment transactions on tk788 are processed through approved, encrypted channels. When you make a deposit or request a withdrawal via bKash, Nagad, or Rocket, the transaction data is routed through those payment networks' own secure infrastructure. tk788 stores only the reference information necessary to match a transaction to your account — we do not store full mobile wallet credentials, PINs, or any other sensitive authentication data belonging to your payment provider accounts.

For KYC verification purposes, copies of identity documents are stored in encrypted format on secured servers and are accessible only to authorised compliance personnel. These documents are retained only for as long as required by applicable anti-money-laundering regulations and are then securely destroyed.

Cookies and Tracking Technologies

tk788 uses cookies and similar tracking technologies to provide essential platform functionality, remember your preferences, and analyse how the platform is being used. We use the following categories of cookies:

Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and ensure secure transaction flows. These cookies cannot be disabled without breaking core platform features.
Performance and analytics cookies: these collect anonymised data about how you interact with the platform, such as which pages you visit most frequently and how long you spend on each section. This data is used to improve platform performance and user experience.
Functional cookies: these remember your in-platform settings, such as display preferences, responsible gaming limits you have configured, and game history filters. Disabling these cookies may reduce your experience of personalised features.
Session security cookies: these protect against cross-site request forgery and other session-based attacks. They are generated automatically at login and expire when you close your browser session.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the tk788 platform. tk788 does not currently respond to browser Do Not Track signals, but we do not use cookies to build advertising profiles or to track you across third-party websites.

Data Retention

tk788 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically: account data is retained for the lifetime of your active account plus a minimum of five years following account closure, in order to satisfy anti-money-laundering record-keeping obligations. Transaction records are retained for a minimum of five years from the date of the transaction. KYC verification documents are retained for the same period as account data and then securely deleted.

Where you have requested deletion of your account and we are not under a legal obligation to retain specific data, we will delete or anonymise your personal information within 30 days of confirming your request. Some aggregated, anonymised usage statistics may be retained indefinitely for platform improvement purposes, but these cannot be linked back to you individually.

Your Rights

As a user of the tk788 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

Right of access: you may request a copy of all personal data that tk788 holds about you. We will provide this within 30 days of receiving your verified request.
Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Right to restrict processing: in certain circumstances (for example, while a data accuracy dispute is being resolved), you may request that we restrict processing of your personal data to storage only.
Right to data portability: where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
Right to object: you have the right to object to processing based on our legitimate interests, including profiling for responsible gaming purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

We will respond to all rights requests within 30 days. We may need to verify your identity before actioning a request. We do not charge a fee for handling rights requests unless the request is manifestly unfounded or repetitive, in which case we may charge a reasonable administrative fee or decline to act.

Data Security

tk788 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account and verification data, role-based access controls limiting which personnel can view specific categories of user data, regular security audits and vulnerability assessments of our platform infrastructure, and incident response procedures to contain and notify in the event of a data breach.

While we take every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tk788 will notify affected users without undue delay and take immediate steps to mitigate any harm. You also have a responsibility to keep your account credentials secure; if you believe your account has been compromised, contact [email protected] immediately.

Children and Minors

The tk788 platform is strictly for adults aged 21 and above. We do not knowingly collect, process, or store personal data belonging to any person under the age of 21. If you are under 21 years of age, you must not use this platform, create an account, or provide any personal information to tk788. If we discover or are notified that we have inadvertently collected data from a person under 21, we will immediately delete that data and close the associated account without further notice.

Parents or guardians who believe that a minor has registered on the tk788 platform or provided personal data to us should contact [email protected] immediately. We will investigate the report and take appropriate action, including permanent account closure and full data deletion, as a matter of priority.

Changes to This Privacy Policy

tk788 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make a material change to this policy, we will update the effective date shown at the top of this page and, where reasonably practicable, notify registered users via the email address on their account.

Your continued use of the tk788 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this policy, you should stop using the platform and may request closure of your account by contacting our support team.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours.

Email: [email protected]

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